About
About Us
Vectris is the specialist consultancy behind Customer Engagement, bringing a team backed by many years of global corporate experience and senior consulting leadership roles. We have demonstrable success in developing business strategy, advising and running profitable sales, marketing and operations functions. Working in a range of sectors, primarily in financial services, technology and media, Vectris can bring an “outside-in” perspective to business challenges delivered by pragmatic change and transformation programmes.
01. Senior business and operations interim leadership
Trusted senior level sales, marketing and operations experience
02. Leading change and transformation programmes
Large scale technology, people and process initiatives
03. IT strategy
Key platforms: Salesforce, Microsoft Dynamics, SAP, Oracle and many other CRM systems, plus ERP experience
Proven Success
Customer Engagement works
Today more than ever, engaging effectively with your customers in marketing, sales and service is not an option, it’s an essential. Increasing revenue, decreasing service support costs and enhancing both attraction and retention has measurable bottom line benefits. Talk to us and we will show you how.
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Revenue InCrease
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Return Customers
Features
What We Do Best
Business Process Improvement
Identifying and managing process change for efficiency
integration, M&A, restructuring
Advising on operations integration strategy
Sales effectiveness
Improving sales performance with guided analysis
Customer Journey Analytics
Defining roadmap for improved customer experience via data
Business Process Outsourcing
Strategy review and provider selection advisory
Technology Investment
Best in class CRM and ERP platform selection and implementation
Get In Touch
01865 699060