Target Operating Model Consulting
VECTRis : Driving Operational Excellence: Experts in Operating Model Design Success StoriesOur ThinkingOPERATING MODEL AS a key differentiator
Our Consulting Services
Are you translating your strategy to operational effectiveness? We help clients improve and change their operating model to make a difference.
We bring experience of quickly identifying potential improvements and coordinating internally driven change – not using traditionally large and expensive consulting teams – allowing you to reorient your business areas around digital demands that continue to fundamentally change business services.
Reducing Risk
Providing frameworks and guidance on best practice
Return on Investment
Identifying the 20% of opportunities generating 80% of the benefits
Restructuring
Bringing clarity on what customer centricity means
Clients
We have the experience and knowledge
Services
What We Do Best
Business Process Improvement
Identifying and managing process change for efficiency
integration, M&A, restructuring
Advising on operations integration strategy
Sales effectiveness
Improving sales performance with guided analysis
Customer Journey Analytics
Defining roadmap for improved customer experience via data
Business Process Outsourcing
Strategy review and provider selection advisory
Technology Investment
Best in class CRM and ERP platform selection and implementation
Process
How we work with you
Research & Analysis
We offer comprehensive research services focused around your specific issues and adding value in analysis
Roadmap planning
We know how to deliver change and offer structure and methodology to ensure buy-in and preparation for change
Execute & Monitor
We link strategy with operations, ensuring that research and planning is implemented effectively
Specialties
We Can Help
Our experience is based on practical experience in design and delivery on the ground, not in theory or strategy presentations that cannot be implemented. Let us solve it for you, not tell you about it.
ADVIsory
Trusted advisory services on a flexible basis
project management
We work with you for typically three to six months to guarantee successful implementation
cRM and customer experience evolution
We know how to get the best value from cloud implementation and can advise on the risks and issues to avoid when migrating
training and coaching
Our experience can be transferred to your teams for long term benefit and repeatability
team augmentation
We work well within your teams, augmenting the skills in key areas on a flexible basis
Testimonial
“…made a vital contribution to the success of the programme and was a pleasure to work with.“
Client Sponsor for a recent project delivered by Vectris Consulting